Privacy policy

Oz Technologies Group (ABN 50 394 281 525) ("we", "us", or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth). This policy explains how we handle your personal information across our website oztechnologies.com.au (the “Site”) and our broader distribution services.

By using our Services, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

To manage our catalogue and fulfill your orders, we collect:

  • Direct Information: Name, shipping address, billing address, email, phone number, and payment details (processed securely via encrypted third-party gateways).

  • Usage Data: IP address, browser type, device info, and browsing activity collected via cookies.

  • Support Data: Records of communications when you contact our sales or support teams.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders, including sharing necessary details with delivery partners.

  • Provide tracking updates and customer support.

  • Prevent fraudulent transactions and protect the security of our Site.

  • Improve our inventory selection and user experience.

  • Comply with legal and tax obligations.

3. Sharing and International Data Transfers

Because Oz Technologies Group utilizes a Global Fulfillment Model, your personal information may be disclosed to overseas recipients to facilitate the delivery of your goods.

  • Fulfillment Partners: We share your name, address, and phone number with international warehouses and logistics providers (including those in China and South East Asia) solely for the purpose of shipping your order.

  • Service Providers: We share data with platform providers (Shopify), payment processors, and marketing tools.

  • Legal Requirements: We may disclose data if required by Australian law or to protect our legal rights.

Note: We do not sell or rent your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking

We use cookies to keep track of your shopping cart and analyze site traffic. You can manage cookie preferences in your browser; however, some features of the Site may not function correctly if cookies are disabled. For more details on Shopify’s practices, visit: https://www.shopify.com/legal/cookies

5. Data Security and Retention

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We retain your personal information only as long as necessary for business, legal, or tax purposes (e.g., maintaining financial records of your purchase).

6. Your Rights (Australian Privacy Principles)

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate data.

  • Opt-out of marketing communications at any time via the "unsubscribe" link.

  • Request the deletion of your data (subject to our legal requirements to retain certain records).

To exercise these rights, please contact us at sales@oztechnologies.com.au.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business practices or legal requirements. Updated versions will be posted here with a new effective date.

9. Contact Us

If you have questions about your privacy or wish to make a complaint, please contact us:

  • Legal Business Name: Oz Technologies Group

  • ABN: 50 394 281 525

  • Email: sales@oztechnologies.com.au

  • Address: Denham Court NSW 2565, Australia

  • Phone: (02) 8376 4805